Shipping policy

Shipping and Delivery

We are currently processing orders within 1-2 business days of receipt.  

You will be notified by email immediately of any exceptions.  

Eligible orders of $50 or more before tax qualify for free standard shipping.  Orders are shipped via USPS Ground Advantage unless express shipping is purchased.  We strive to ship overnight shipments same day if ordered before 4pm CT Monday - Friday.  If you need something quickly, we recommend UPS for faster and more consistent transit times.  The carrier will provide an estimated arrival date which you can access with the tracking number provided for your order, usually within one day of shipment.

USPS is running very slow per their internal policies currently.  Orders are not considered officially lost in transit until 15 days after shipping.  If you feel the package is lost prior to the 15 day mark, please submit a Mail Search Request through USPS.

We support international orders.  Customer is responsible for all duties, taxes and tariffs.

Spellbound Beadworks wants you to be completely satisfied with your purchase.  We understand that sometimes returns are unavoidable.  Please see our Returns & Refunds Policy for eligibility, timelines, and instructions.  

Did an item arrive damaged?  Please take photos of both the product and the shipping container, and do NOT discard the shipping container.  Send the photos along with the order number and any important information to upport@spellboundbeadworks.com  We strive to respond within one business day.

Additional details about shipping can be found on our FAQ page.